No Queues, Smarter Operations,Increased Profits and Happier Customers
What is TrackMyQ?
“The service excellence credo of an Organisation ends where the queue begins”
TrackMyQ is an intelligent queue management solution that can help streamline queue management in Organizations across diverse sectors
TrackMyQ is a mobile friendly, cloud-based solution that is easy to implement and manage and is accessible through any device
A complete solution for customer experience management
Join on mobile
Join on kiosk
Comprehensive Dashboard, Management function and Analytics for
Staff & Management
In a waiting room
Status update on a display unit
Customers in waiting rooms
get status updates & timely notification
on their Mobile
Key Features
Intelligent notifications – Update and notify customers on Queue progress
Estimated waiting times
displayed on Mobile App
Flexibility to wait in waiting area or coffee shops with queue status updates on your mobile
Ability to join multiple queues with one Customer Journey Number
Control and Flexibility – Allows Self Check-In or Approve Join by Admin
Pre-Configured Messages can be transmitted on Mobile
Options Repeat Call, Recall or Notify customers on Mobile/Waiting Area Display
Integration with external applications to Auto Arrive Customers
Options to Manage Appointment Based Queue, Customer Only Queues or Anonymous Queues
Multiple Channels to Join and Obtain Tokens (Mobile App, Kiosk or Counter)
Can connect to various types of display screens (doctor room, waiting room)
Management Dashboard and
Analytics
Sectors Served
Talk to Us
Contact
595/6 Wasana Mawatha,
Sri Jayawardanapura, Kotte.
Sri Lanka
+94 117 445 650
info@trackmyq.com