āThe service excellence credo of an organization ends where the queue beginsā
TrackMyQ, is a Smart Queue Management System that helps healthcare providers deliver an exceptional service by:
Helping manage patient flow efficiently
Reduce wait times of patients
Improve the overall patient experience
TrackMyQ helps manage patient flow and provide real-time updates helps improve patient experience and reduces the stress of queueing for medical services
TrackMyQ can improve the operational efficiency of hospitals, reducing costs and increasing revenue.
TrackMyQ helps avoid lengthy queues that can have adverse effects on the wellbeing of a patient, especially where timely interventions are required for emergency and in critical situations.
TrackMyQ prevents unmanaged queues and extended waiting times that can lead to negative perceptions of the quality of care provided by a hospital.
TrackMyQ – Benefits to patients
TrackMyQ can reduce patient waiting times by providing real-time updates on the queue status, estimated waiting time and service status thereby improving the overall patient experience and satisfaction
TrackMyQ helps improve the service environment of the facility and helps increase the confidence of the patient.
TrackMyQ – Benefits to healthcare providers
TrackMyQ helps hospital staff manage patient flow and prioritize services, improving overall efficiency and reducing the workload of staff.
TrackMyQ provides real-time data and analytics that can help the facility to identify areas where staff can be allocated more effectively.
TrackMyQ can help the facility improve its overall service levels, patient experience and brand image.