Banking & Finance
āThe service excellence credo of an organization ends where the queue beginsā
The pleasure of banking is when your customers feel that they are being served. Time wasted is never recovered. Deliver the best customer experience at your bank using TrakMyQ.
TrackMyQ is a Smart Queue Management System that helps Banks & Financial institutions to deliver an exceptional service by:
- Reducing customer wait times
- Improving customer experience
- Increased operational efficiency
Improve customer ratings, satisfaction and loyalty which will earn the bank greater benefits through upselling and cross selling the banking products.
Seamlessly manage customer queues with timely notifications, real-time updates
TrackMyQ can be integrated with in-branch and external device-based dashboards and digital signage modules, displaying wait times and queue status.
TrackMyQ updates the customerās queue status in a dynamic and interactive manner through their mobile devices, kiosks or digital signages.
TrackMyQ helps optimize employee capacity, improve skill utilization, reduce costs and maximize revenue potential.
TrackMyQ – Benefits to customers
- Customers can attend to multiple personal errands without having to waste time in a queue
- Customers can be served better by any member of the staff
- Queue progress, with timely updates on estimated service times reduces the chances of customers deferring the services.
TrackMyQ – Benefits to employees
- Customer centric employees leads to greater rewards.
- Time saved in physically managing a queue could be put to better use
Contact
Contact
Dubai: +971 50 235 4021
London: +44 208 049 9549
Colombo: +94 77 700 6080
info@trackmyq.com